May 24th, 2005


computer help?

When we try to send email from our computer at work to more than 5 people, we get an error message email from "System Administrator" with the subject "Undeliverable: [original subject]" and this text:

Your message did not reach some or all of the intended recipients.

Subject: [original subject]
Sent: [sent timestamp]

The following recepient(s) could not be reached:

'[test email address 6]' on [timestamp]
452 4.5.3 Too Many Recipients

'[test email address 7]' on [timestamp]
452 4.5.3 Too Many Recipients

And so on, for all but 5 of the email addresses. (The email goes through to the 5 addresses not listed.)

First of all, there is no System Administrator. It's just 2 of us in an office on a dialup. Second of all, there's no email address associated with System Administrator. (This is Outlook, which tries to be extremely helpful by obfuscating confusing data, like email addresses. Though there may not be an email address at all, which would seem to make this entirely Outlook's fault.)

I've tried changing SMTP servers entirely. I've tried turning off Norton's outgoing email scanning. I've tried sending to entirely different sets of addresses (more than 5 at a time). I've tried looking all around Outlook's options for anything related to a maximum outgoing recepient list. I've tried googling for that error code. Nothing.

Any other ideas?